Frequently Asked Questions
* All prices in BDS and before VAT.
Do you offer island wide delivery?
Absolutely! We have two locations to serve you. With our headquarters located in Black Bess, St. Peter, and our South Coast location in Maxwell, Christ Church.
What happens after I submit a quote?
We will have one of our CSRs contact you within 24 hours.
Can I choose locations?
Yes! You can choose between our Black Bess, St. Peter and Maxwell, Christ Church locations.
What if I order the wrong item?
Give us a call or drop us a message on any of our social media platforms and inform us and we will get back to you within 24 hours.
How can I extend my rental time?
Call or email us at email@example.com and we will get back to you in 24 hours.
What should I do in the instance of equipment damages/malfunctions?
Inform us immediately and we will advise you accordingly. Fees may be applicable depending on the issue.
How do I pay?
Our customer service representatives will contact you and take your payment via the telephone or you can visit us at any of our two locations and pay in store.
I need advice on what to rent. Can you help?
Drop us a query at firstname.lastname@example.org and we will have a representative contact you within 24 hours.
What is the damage waiver and is it optional?
The damage waiver is an optional payment on each rental to save you any headache with any accidental damages that may occur while operating any of our rental equipment.
Can I collect and drop off my rental at any of your locations?
Yes, no matter the initial store of rental you can return the equipment to the most convenient location.
What happens if I have issues with my delivery?
Please contact us at (246) 826-8605.